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jedbaz Privacy Policy

Your personal information is completely safe with us. This policy describes in detail how jedbaz collects, stores, and keeps your information secure.

Introduction and Purpose

jedbaz is a safe and reliable online betting and casino platform for players in Bangladesh. We place the highest importance on our users' privacy. This Privacy Policy ("Policy") tells you what information we collect, why we collect it, and how it is used when you use the jedbaz website (jedbaz.cam) and its related services.

Please read this policy carefully. Using our platform means you are accepting the terms of this privacy policy. If you have any questions, feel free to contact us at any time.

This privacy policy applies only to jedbaz's own services. Third-party websites or services may have their own privacy policies, for which we are not responsible.

What Information We Collect

We may collect various types of information when you register an account, use our services, and contact us. A detailed description of the information collected is provided below:

2.1 Identity Information

Information you provide when creating an account includes:

  • Full name
  • Date of birth (for age verification — only those aged 21 or above may register)
  • Email address
  • Mobile number
  • Password (stored in encrypted form)

2.2 Financial Information

Financial information required during deposits and withdrawals includes:

  • bKash, Nagad, or Rocket mobile banking number
  • Transaction history and amounts
  • Deposit and withdrawal records

2.3 Usage Information

Information automatically collected when you use jedbaz:

  • IP address and device type
  • Browser information
  • Pages visited and time spent
  • Game play history and preferences
  • Login time and location (approximate)

2.4 Cookies and Similar Technologies

Our platform uses cookies and similar tracking technologies. These are used to improve your browsing experience, save your preferences, and analyze platform performance. You can control cookies by changing your browser settings, though this may affect some platform functionality.

Purpose of Using Information

jedbaz uses your information only for the following purposes:

Identity Verification and Account Management

Your information is needed to create, manage, and secure your account. Age and identity verification are part of responsible gaming.

Processing Financial Transactions

Mobile banking information is used to process deposits and withdrawals. Transaction records are kept for financial security.

Providing Customer Support

Your information helps us resolve your issues and provide effective assistance. Our 24/7 support team is here for you.

Platform Improvement

Usage information is used to analyze the user experience and improve the quality of the platform.

Fraud Prevention and Security

Information is used to detect suspicious activity and protect your account from unauthorized access.

Sending Relevant Notifications

Your contact information is used to inform you about new offers, updates, and important notifications.

Information Storage and Security

4.1 Data Retention Period

Your personal information is retained for as long as your account is active or as needed to provide the required services. Financial transaction records are kept in accordance with applicable legal and regulatory requirements. Even after an account is closed, some information may be retained for a specified period for security and legal purposes.

4.2 Technical Security Measures

jedbaz uses the following security measures to keep your information safe:

  • SSL Encryption: All data transfers are secured by SSL/TLS encryption.
  • Encrypted Storage: Sensitive information including passwords is stored in encrypted form.
  • Access Control: Only authorized staff can access the information they need.
  • Regular Security Audits: Platform security is regularly reviewed and tested.
  • Firewall Protection: Advanced firewall systems are maintained to prevent unauthorized access.

4.3 Steps in the Event of a Data Breach

If a data security breach occurs for any reason and it may affect your personal information, we will notify you as soon as possible and take the necessary steps. Our security team remains on alert 24/7.

Sharing Information with Third Parties

jedbaz does not sell your personal information or provide it to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

5.1 Payment Processors

Only the information necessary to complete transactions is shared with payment service providers such as bKash, Nagad, and Rocket. These third parties follow their own privacy policies.

5.2 Technology Service Providers

Information may be shared to a limited extent with technology partners required to operate the platform, such as server service providers and game software providers (Pragmatic Play, JILI, Spribe, Evolution Gaming, Microgaming, Ezugi, etc.). These providers operate under strict confidentiality agreements.

5.3 Legal Obligations

Information may be shared with relevant authorities to comply with legal requirements pursuant to a valid court or authority order, to assist in investigating fraud or illegal activity, or to protect the rights and safety of jedbaz or other users.

5.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may be transferred. You will be notified in advance of any such change.

Your Rights

You have the following rights regarding your personal information. Contact us to exercise them.

Right of Access

You have the right to know what information we hold about you and to receive a copy of it.

Right to Rectification

You have the right to have your information corrected if it is inaccurate or incomplete.

Right to Erasure

In certain circumstances, you have the right to request that your personal information be deleted.

Right to Restrict Processing

You have the right to request that the way your information is used be restricted.

Data Portability

You have the right to receive your information in a structured, commonly used format.

Right to Object

You have the right to object to the processing of your information for specific purposes.

To exercise the above rights, contact us by email: [email protected] — or through our 24/7 live chat. We will respond to your request as soon as possible after receiving it.

Protection of Minors

jedbaz is for those aged 21 and above only. Our platform does not knowingly collect personal information from any minor. Age verification at registration is a mandatory step.

If we become aware that information from a minor has been submitted to us, we will immediately delete that information and close the relevant account. If you believe a minor has registered, please let us know at [email protected].

Changes to the Privacy Policy

jedbaz may update this privacy policy from time to time. For any changes, we will update the "Last Updated" date on this page and, for significant changes, notify you by email.

Continued use of the platform after a policy update will be taken to mean that you have accepted the revised policy. We therefore recommend visiting this page regularly.

Alongside this privacy policy, please also read our Terms and Conditions and Responsible Gaming policy.

Last Updated: January 2026 — This policy replaces all previous versions from its effective date.

Want to Learn More?

Contact us for any questions about the privacy policy or your information. Our Bengali-speaking support team is available at all times to assist you.